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The company's quality assurance policy statement runs as follows:

"For over 130 years, the family business Shadbolt has been engaged in the manufacture of fine veneered products. During this time, our aim has been and will continue to be the perpetuation of a successful policy to combine the skill of the craftsman with the very latest in raw material development and machinery technology.

Our employees will carry out their duties in accordance with the procedures contained within our quality manual. The manual will be continually updated to reflect the changing requirements of our clients.

All of us at Shadbolt feel this policy ensures the client the very highest possible standards of service, quality and attention to detail."